FAQ
Return policy
At Ranch brand, Your satisfaction is our priority! If you are not 100% satisfied with your purchase for any reason, we will be happy to resume your purchase with full refund of the purchase cost less shipping costs! However, returned items must not have been worn and be in perfect condition. Contact us by email at info@ranchbrand.ca for a return authorization. Note that the cost of sending your return is non-refundable and is the responsibility of the customer. Returns must be made within 30 days of the date of purchase.
Exchange policy
Exchanges due to wrong sizes are allowed. Note that the cost of shipping your return is at your expense. We will reship the correct size at our expense! Contact us by email at info@ranchbrand.ca to have a return authorization. Exchanges must be made within 30 days of the date of purchase.